Terms of Service

By accessing and using the INFO-STATIONNEMENT website, you agree to be legally bound by the general terms of use cited below.

If you wish to use the site, you must check the box marked “I confirm that I have read the Terms of Use and Confidentiality Policy” and that I accept them. If you do not check the box, you will not be able to use the INFO-STATIONNEMENT website.

 

1. General description of the INFO-STATIONNEMENT website

1.1. The INFO-STATIONNEMENT website lets the user register to receive, by email or text message (based on his choice), information concerning municipal subjects, including in the categories that the user selects beforehand.

1.2. The INFO-STATIONNEMENT website also lets the user receive an automated call or text message (based on his choice) in case of emergency or in the event of a disaster so that he can be informed as quickly as possible about the situation and the preventive measures to take.

1.3. In order to receive the information set out in sections 1.1 and 1.2 below, the user must provide and update his personal contact information via the profile he has created on the website. The user’s personal information is protected under the INFO-STATIONNEMENT website’s Confidentiality Policy.

1.4. The INFO-STATIONNEMENT website is managed and administered by the City of Laval and is used exclusively to transmit public interest messages issued by the City of Laval.

 

2. Intellectual property

2.1. Intellectual property of the INFO-STATIONNEMENT website, including its content (logos, text, information, images, software, etc.), belongs to the City of Laval and its service provider, Locomotive Inc. The user is therefore not authorized to reproduce, change, transmit, publish, etc., nor create works derived from the elements cited above.

 

3. Responsibilities of the user 

3.1. The user undertakes to keep his personal information up to date.

3.2. The user understands and accepts that the content of the messages transmitted by the INFO-STATIONNEMENT service do not replace the regulations in force and that in the event of a disparity with municipal by-laws, the latter will take precedence.

3.3. The user understands and accepts that the City of Laval cannot guarantee the accuracy of information transmitted by the INFO-STATIONNEMENT service and, as a consequence, that the City of Laval will not be held liable for any inconvenience or damage caused by false information, an inability to reach the user (contact information not updated, electronic problems, outages, breakage, etc.) or the non-use of the INFO-STATIONNEMENT website to transmit specific information.

3.4. The user undertakes to keep his password confidential and is responsible for any action carried out on his account.

3.5. The user shall not use INFO-STATIONNEMENT for illicit purposes, including:

  • The knowing transmission of a virus or other destructive elements
  • Unsolicited mass electronic mailing (SPAM)
  • An attempt to violate the security of systems implemented on the website or to render the website unusable
  • An attempt to access the accounts of other clients of the INFO-STATIONNEMENT website or collect personal information on them
  • The transmission of messages with content that is illegal, defamatory, offensive, obscene, harassing or hateful

3.6. Any user making illicit use of the INFO-STATIONNEMENT website may be subject to fines, legal action and/or other procedures set out under law.

3.7. The City of Laval and Locomotive Inc. reserve the right to terminate a user subscription to the INFO-STATIONNEMENT service at any time or to restrict it if the user makes or seems to make inappropriate use of it, or again for any other reasonable grounds.

 

4. Responsibilities of the City of Laval and Locomotive Inc.

4.1. The City of Laval and its service provider, Locomotive Inc., use reasonable technical means to protect the physical security of user data and ensure a high level of availability, as stipulated in the INFO-STATIONNEMENT website’s Confidentiality Policy.

4.2. The City of Laval shall not transmit any messages of a commercial, advertising, religious or political nature, or any messages for purposes of propaganda or solicitation.

4.3. The City of Laval shall undertake to use reasonable means to transmit accurate information through the INFO-STATIONNEMENT website. However, the City of Laval cannot guarantee the accuracy of information thereby transmitted, and the user recognizes that he will use the INFO-STATIONNEMENT website “at his own risk.” The user is thus responsible for evaluating the usefulness and reliability of the content of messages transmitted by the City of Laval.

4.4. The City of Laval reserves the right to change or discontinue, in whole or in part, on a temporary or permanent basis, any service offered on the INFO-STATIONNEMENT website, at any time and at its sole discretion.

 

5. Compensation

5.1. The user agrees to indemnify and hold harmless the City of Laval, including its directors and employees, and Locomotive Inc., including its directors, employees and affiliated companies, against any legal action, claim or other procedure stemming from the use of the INFO-STATIONNEMENT website.

 

6. Exclusion from liability

6.1. The City of Laval, including its directors and employees, and Locomotive Inc., including its directors, employees and affiliated companies, shall not be held liable for any damages related to the use of the INFO-STATIONNEMENT website or the inability to use it.

These Terms of Use for the website are subject to all the terms and conditions set out in the Confidentiality Policy.

This website remains the main source to consult for further information on the INFO-STATIONNEMENT online service.